Privacy Policy

Last updated: 16 October 2026.

This Privacy Policy explains how Cam Grid ("we", "us"), operated by Erbacci LLC (Wyoming, United States), collects and uses information. Contact: info@erbacciltd.com.

1. What the app does

Cam Grid shows the Ring cameras and doorbells of your Ring account on the screens you choose (a browser, a TV, a phone): recent snapshots in a grid, live view on demand, event history and clips. While Cam Grid is open on a screen, a doorbell press can switch that screen to the doorbell (the "takeover"); motion can do the same only for the cameras where you turn it on. It is a viewing convenience, not a security or life-safety system.

2. Information we collect

From Ring (via account linking): your Ring account id and email, your devices' names, ids, capabilities (for example the lenses of a multi-lens camera), whether video encryption is on, the coarse home (location) each device belongs to, and device events (doorbell presses, motion with the type Ring reports, devices going online or offline, added or removed) with their timestamps.
Live video and audio: when you open live view, video and audio travel directly from Ring's media servers to your screen. Our servers only relay the connection setup (signalling); we do not record or store live video or audio. Ring ends each live session after a short time.
Snapshots and clips: to show the grid and your event history we fetch recent snapshot images and, when you play one, event clips from Ring, and keep short-lived copies (see Retention). Clips are fetched without audio. For cameras with video encryption turned on in the Ring app we fetch no images, clips or video at all.
Event history: the doorbell and motion events of your cameras (time, camera, type), so that each camera shows its recent activity.
Viewing activity: every live session and every recorded clip played is logged (screen, camera, start time, duration, reason) so that you can see who watched what in the app.
Screens: the name and type of each screen you pair with your account, and when it was last seen. Each screen gets its own sign-in token; we keep only a one-way hash of it, and removing a screen signs it out.
From you: your display settings (camera order, hidden cameras, layouts, doorbell and motion takeover preferences, whether several homes appear on one wall).
From your device: push notification tokens, app/OS version, locale and time zone. No advertising identifiers.

Email. We email you only sign-in codes and security notices about your account (for example when a new screen is paired with it). We never send marketing email.

3. How we use and share information

We use the data solely to show your cameras on your screens and to run your account. We do not sell or share personal information for advertising, we do not use Ring data for marketing, and we use no facial recognition, no biometric processing and no AI/vision models. Each home's cameras are kept to your own Ring account: we never combine cameras of different Ring accounts. Processors: Amazon Web Services (hosting in us-east-1, email via Amazon SES, push via SNS), Resend (backup email delivery), Apple/Google/Amazon (push transport), and Ring (Amazon) (identity, events and media). Where a screen cannot play Ring's live stream directly (for example some TV and watch platforms), an optional relay in AWS us-east-1 may convert it on the fly; the relay is transient and never stores video or audio (it keeps only the few seconds in memory that playback needs). We disclose information only where required by valid legal process.

4. Retention

Data	Retention
Account & settings	Until you delete your account
Device list	Until the device is removed from Ring or the account is deleted
Snapshot images	24 hours
Event clips	1 hour after you play them
Event history	30 days
Viewing activity log	90 days
Live video and audio	Never stored (the optional relay included)
Paired screens	Until you remove the screen or delete the account (a removed screen stays in your list for 1 day, without its sign-in token)
Screen pairing codes	10 minutes, single use
Removed devices	A marker kept for 30 days so a delayed Ring message cannot bring the device back
Diagnostic logs	30 days
Database backups	Up to 35 days (point-in-time recovery). Backups cannot be edited, so a deleted record can remain in them until they expire; they are used only to recover from a failure
Record that an account was deleted	2 years, with no personal data: a one-way hash of the account id, the date and how many items were deleted
Rate-limit counters (sign-in codes, screen pairing)	About 2 hours; they hold one-way hashes, never an address or an IP

5. Your rights & deletion

Delete your account and all associated data (including snapshots, clips, the event history, screens and the viewing log) any time from Settings → Delete account, or email info@erbacciltd.com. Deletion removes every live copy we hold at once; database backups cannot be edited and expire within 35 days. We email you to confirm the deletion. Removing Cam Grid from your Ring app revokes our access to your Ring account; deleting your Cam Grid account does not remove Cam Grid from your Ring account, which you do in the Ring app.

6. Security

TLS in transit, encryption at rest with a dedicated key, HMAC verification on every Ring webhook, short-lived signed session tokens and least-privilege access. Your Ring access tokens and Ring's live-session addresses stay on our servers and are never sent to any screen or app; the Ring tokens are also sealed with a key of their own that only the services that call Ring can use. Cam Grid never crops or covers Ring's watermark on images and video (only your own zoom can move it out of view).

7. Children & international

Not directed to children under 13. Operated from the United States; by using it you consent to processing in the US.

8. Contact

Erbacci LLC (Wyoming, United States) · info@erbacciltd.com